When do you fly?

We offer sunrise hot air balloon flights over the open Sonoran desert, seven days a week, all year long. Starting November through March we offer daily sunset hot air balloon flights. Our morning flights take off just after sunrise and our afternoon flights take off a few hours before sunset.

Can’t I sleep in a little, why do you fly so early?

Hot air balloons fly best in cool, calm, stable air which is usually just after sunrise and for you sleepy heads a few hours before sunset during the winter. Unstable weather conditions keep us from flying in the middle of the day.

Where do we meet?

Our flights are conducted by Rainbow Ryders, Inc. As such, we’ll meet at their newly updated facility:

715 E. Covey Lane, Ste. 100
Phoenix, AZ 85024

Please confirm the exact meeting time and location when you check-in by phone prior to your flight.

Is it cold in the air? How should I dress?

The coldest part of your morning will be on the ground! Dress in layers – Phoenix mornings can be a bit cold in the fall and winter, but warm up as soon as the sun comes up. Walking shoes and a hat are also recommended and of course, don’t forget your camera.

Do you need a pilot’s license to fly a balloon?

Yes! Just like fixed-wing aircraft, a pilot’s license is needed to fly a hot air balloon. Our commercial pilots are FAA-certified, insured, and accident-free. They have over 10,000 hours of combined experience which is equivalent to over 10,000 flights. Want to know more about the process, don’t be afraid to ask your pilot. Our pilots love ballooning and sharing the sport with others!

How many passengers do you fly in your balloons?

Our hot air balloons are certified to carry anywhere from 2 all the way up to 16 passengers. On a standard shared-basked flight, passengers will generally be paired with a few other groups. Don’t feel left out if your group is larger than 16; with advance notice, we’re happy to fly your clan in multiple balloons!

How long can a balloon fly? How long will we be in the air?

It depends. Factors like outside air temperature, weight in the basket and weather determine the duration of the flight. Typically, our balloons are aloft for one hour.

From our initial introduction to sharing a meal together in the open desert, the whole experience will last about four hours. Please leave extra time between the end of the flight and any following engagements.

Who can fly?

Passengers should be in good general health. Our baskets do not have seats so each passenger must be able to stand for the entire duration of the flight. Children should be at least five years old and tall enough to see over the basket edge (though we do have a peek hole on the side).

Unfortunately, we cannot fly women who are pregnant, children under the age of 5, and are not able to accommodate wheel-chair bound passengers.

Do passengers ever get airsick?

No. Because the balloon floats with the wind, passengers who suffer from motion sickness will not feel any effects from a hot air balloon ride.

How is the balloon steered?

Hot air balloons are not steered in the conventional sense cars and airplanes are. The balloon moves with the direction of the wind. At different altitudes, the wind tends to stratify in direction and speed. A balloon pilot can change their altitude to guide the balloon to an appropriate landing site.

Can I make changes to my reservation?

We know life happens so we have a generous cancellation policy to protect our passengers when plans change. Cancellations and changes to your reservations can be made up to 48 hours prior to the scheduled flight time with no consequences whatsoever.

In the case of cancellations made within 48 hours of your flight time, your 50% deposit will be non-refundable. You will be able to reschedule to another mutually agreeable date with a $35 reschedule fee per person.

What if my flight is cancelled due to weather?

If we must cancel your flight due to inclement weather, you are free to reschedule for another date, but there is no obligation to do so. In the event you are unable to reschedule, a full refund will be issued.

Gift certificates may be rescheduled only.